This multi-year accessibility plan was drafted in affirmation of Coach Stores Canada's (the "Company") enduring commitment to employee diversity and inclusion and shall be updated at least once every five years.
The Company remains dedicated to treating all people with respect and dignity and will remove barriers as necessary to maintain an equitable and inclusive environment for anybody living with disabilities, as required by the Accessibility for Ontarians with Disabilities Act, 2005.
The Company will continue to support employees and customers by providing the tools, training, and resources essential to creating an accessible workplace.
The Company is committed to providing those with disabilities the same level of access to its goods and services enjoyed by the rest of its customer base. The Company has implemented Guidance on Accessibilty for Customers with a Disability to ensure that customers with a disability share the same high quality customer experience as other customers.
In order to do so, the Company will (1) accommodate customers who need service animals or devices, (2) make employees aware of the Guidance on Accessibility for Customers with a Disability, provide alternate forms of communication for those in need, and (3) notify the public in a reasonable time about any potential disruption to aid provided to persons with disabilities.
The Company intends to improve its information and communications services for people with disabilities and will maintain this accessible standard when creating new forms communications or media. Furthermore, Tapestry will inform customers and employees on how to provide feedback in order to continue improving its services.
In the case that Tapestry encounters difficulty in making information or communications accessible, it shall, upon request, provide those in need with a reason as to the difficulty, as well as a summary of the inaccessible information.
The Company is committed to fair and accessible employment practices. The Company has implemented an Accessible Employment Policy that applies to all employees in Canada to ensure that barriers to employment are removed or a reasonable accommodation is provided. All employees are made aware of the Company's Accessible Employment Policy. In the case that the Company updates existing policies regarding employee accommodations, it shall notify employees as soon as possible
The Company will provide accommodations for people with disabilities during the hiring process and employment and shall notify new employees of such accommodations as soon as possible after they have been hired. The Company will review each employee's request to create an individual accommodation plan.
Where necessary, the Company will also create individual emergency plans as may be necessary to ensure that employees with a disability are able to safely exit their workplace in the event of an emergency.
The Company shall endeavor to meet the standards set by the Design of Public Spaces Standard by including accessible features such as ramps, accessible parking, and accessible bathrooms.
The Company will consider the needs of people living with disabilities when procuring or acquiring any future purchased self-service kiosks and will work with vendors and suppliers to ensure that the appropriate accessibility features are included in the design.
This 2024 – 2029 Accessibility Plan applies to Tapestry subsidiaries, including: