Customer Care

More Ways to Shop

By appointment.

Call or text your nearest store to book a one-on-one virtual or in-store appointment with a Coach Stylist. Meet our latest arrivals, or get advice on styling, gifts or leather care.

FIND A STORE

Need more help?

Contact your store to learn more.

FIND A STORE

How do we style Coach?

Follow #CoachRetailEmployee to see our home-grown looks.

A little love goes a long way.

Learn how to keep your Coach leather beautiful.

EXPLORE PRODUCT CARE
Give us a call

1-866-787-1587 1-866-787-1587 Customer Care Now 24/7

Send us a text

1-867-292-0178 1-867-292-0178 Monday-Friday 8AM-10PM EST Saturday-Sunday 11AM-6PM EST

Contact us

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