Introducing a new, circular way to Coach inspired by our commitment to a better-made future. Trade in your bag through Coach (Re)Loved Exchange to be recycled or reimagined—it’s one way you can help us create a less wasteful way of doing things. Wear it, love it, pass it on.

We get it. Sometimes you and your Coach bag need to part ways. But, did you know that more than 85 percent of unwanted clothes and bags end up in landfills*? We’re working to change that, and we couldn’t do it without you.

Done with your Coach? Trade it, don’t toss it with Coach (Re)Loved Exchange, and we’ll recycle or reimagine eligible bags in exchange for a credit. You’re helping us keep bags out of landfills and to reduce our impact on the environment.

*Based on research conducted by students at Columbia University’s Center for Sustainable Futures.

How It Works

In order to participate in the Coach (Re)Loved Exchange program, you must be a Coach Insider. You can access your credits in your Insider dashboard. More details can be found here. The reward is not currently available in Coach Outlet stores or at CoachOutlet.com.

In order to participate in the Coach (Re)Loved Exchange program, you must be a Coach Insider. Sign in or sign up for a Coach account first (it’s super easy and free!). We need your details in order to track the trade-in and make sure you receive your credit.

We’re currently accepting any non-exotic bags (Coach Retail only) where the material is in very good or gently worn condition.* We accept bags requiring up to two repairs within our standard repair guidelines. Please also include your bag's detachable strap, if it came with one.

If you would like to know whether your bag is eligible for trade-in before coming into the store, schedule a Zoom or FaceTime with one of our store associates and they'll take a look. Bring your bag to a Canada Coach Retail store. Only Coach Insiders are eligible to trade in bags, so please be sure to sign up if you do not already have an account.

For bags that are ineligible for trade-in due to very worn leather or materials or other damage, we offer a responsible recycling option on-site.

Credits range from $10 to $250. You’ll receive a credit through Coach Insider, valid for one year, to use in stores or at coach.com. Please note: only one credit may be used per purchase and may not be combined with other offers.

(Re)Loved credits cannot be re-issued once used. If an item purchased with a (Re)loved credit is returned, the credit is forfeited; however, the item may be exchanged online or in any Retail store.

Items not eligible for trade-in may still be eligible for repairs, leather care, and customization to give new life to your product. We also offer the option to responsibly recycle your bag on-site if it isn’t eligible for trade-in or a credit. Our store associates can walk you through your options!